Of the 7000 off years of human civilization, many social institutions and ideas have come to be established. But rarely have they been revised. And even if they have, the rate of revision seems to be far slower than the rate of revision in non-social institutions / organizations like business, education or software. I'd like to call these unrevised social institutions as "social software". Perhaps invisible, but they are software none the less. We feel the need to use them. We "buy" them ( yes we pay a price or two :) ) and sometimes also dispense them.
A computer software, created keeping the customer requirements in mind, and intensely geared towards customer satisfaction, roughly goes through 4 major revisions a year. It either did not necessarily conform to the needs/requirements of the customer or it contained bugs. Social software, on the other hand was created, not necessarily keeping customer satisfaction in mind. There was perhaps, little survey, and almost no feedback loop. Is it so incomprehensible that it could contain "bugs"? or that it indeed did not satisfy the said requirement.
Sometimes, companies create new software for a certain need instead of packing it in a current software, so as to relieve the customer of the extra baggage and redundancy. My own company, DataSynapse, is now working on establishing credibility for its new software, "FabricServer", that facilitates distribution of web servers, while its previous product, "GridServer" facilitates parallel computing by distributing libraries (DLLs, POJO, Assemblies) They couldve added the new functionality to GridServer but they deemed it prudent to go in for a new software. It was a decision based on market research, customer surveys, as also in-house discussions and deliberations. It made sense. One size does not fit all. Customization has become the key factor in staying competitive...Why then, is it so incomprehensible that social institutions too, do not necessarily satisfy the needs of all "customers" and perhaps newer institutions need to be established?
Marriage seems a one-stop shop for sex, companionship, emotional and financial stability, social benefits and many other needs. While it may boast of being able to provide all of the above under the "same roof", it seems to leave little room for customization. Perhaps a 9th need may indulge a customer which perhaps is in contradiction to some of the needs, rights or privileges, that outline marriage. Of course, what exactly these rights or privileges are, remain undefined to this day, and best leaft to the imagination of the customer! Can you believe we actually have been buying something for centuries without a spec!??? Isn't it funny that we customize and re-customize computer software to satisfy the capricious needs of clients, and yet, social-software like marriage, largely undefined, are thought of as one-stop shops, where one size fits all?
While a non-satisfactory software can easily be dispensed with, or requested alteration, a similar approach to a social software like marriage does not seem possible. "Cmon, people are not software! You cant just deal with them the same way! You cannot get so technical about this!..." is the favorite rebuttal from the puritans. Yes of course, people are not software and they need to be dealt with more "respect" than perhaps a computer software. But that fact only strengthens the case for a more thoughtful process in evaluating and using these social software. If it is so obvious that people are more "important" than software, then why is it so incomprehensible that more thought needs to be put into creating and using social software as opposed to computer software? In fact, interviews for HR managers and others requiring to work closely with people, contain a barrage of questions pertaining to their social and communication skills. Even developers like myself have to go through one of these rounds in order to prove I am socially competent to work, in addition to my programming prowess. Why then must the same logic not be applied to more informal social institutions like marriage?
Apparently it shouldn't. Apparently, we must go through life and all its software because we "must". We have "no choice". And we have no choice since we have no control and we have no control since we have transferred it to the Matrix. (the Matrix?? Read previous post)